Team Lead at Tempur-Pedic

Contact:
Matt Marcus
Phone number +1-508-647-8303

Job Opportunity at Tempur-Pedic in Natick Mall

Full Time
Posted Mon, May 24
Contact:
Matt Marcus
Phone number +1-508-647-8303

Tempur-Pedic Team Lead’s primary responsibility is to provide excellent customer service while selling and marketing Tempur-Pedic products. This individual will also serve as a member of management when the Store Manager and Associate Store Manager are not available. This could include opening and/or closing the store as well as covering the management duties. Essential Role Responsibilities: * Support management in overall store leadership and supervision * Drive brand awareness and brand advocacy to exceed projected store goals to include teaming up with partners in the local market to raise awareness across the region * Aides recruiting, hiring, and monitors the development of the store associates * Serve as an example in providing premium customer experience and build relationships with our consumers. * Support management in maintaining high standards of visual merchandising and brand presentation * Ensure financial objectives and controls are consistently and correctly managed * Foster and support a collaborative and open environment across all areas of the company Role Requirements: * Bachelor’s degree preferred * 1-3 years retail management experience (or equivalent combination of education and experience) with high-end luxury and/or custom products * Strong sales skills in a consultative environment * Demonstrated ability to lead effectively, direct, and train others in a store setting * Skilled at current best practice retail methods, procedures, and standards * Flexibility in work schedule reflecting the needs and patterns of store hours * Fluency with current retail software/computer systems Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Holidays Monday to Friday Weekends Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) Experience: Supervising Experience: 1 year (Preferred) Customer Service: 1 year (Preferred)