Retail Associate Store Manager at Ballard Designs

Contact:
Alyssa Burke
Phone number +1-508-315-6042

Job Opportunity at Ballard Designs in Natick Mall

Full Time
Posted Tue, Dec 14
Contact:
Alyssa Burke
Phone number +1-508-315-6042

Primary Responsibilities • Plan, organize and prioritize multiple objectives simultaneously • Effectively model strong floor leadership activities to drive results; ensure guest are engaged and visual presentation represents the Ballard experience at all times • Strong understanding of ‘Division of Responsibility’ alignment, competent in both guest experiences and visual presentation and can demonstrate behaviors effectively • Ensure Brand and operating standards meet or exceed expectations to support brand consistency • Assess store metrics and associate behaviors to identify strengths and opportunities to maximize store results • Maintain correct census and staffing levels to meet the needs of the store • Monitor, maintain and follow company policies and procedures including HR policies and legal requirements • Build positive working relationships with the Store Manager, store team and brand partners to clarify priorities, share business insight and practices • Manage payroll to maximize productivity and achieve sale/payroll goals • Provide strong leadership to the team to execute sales generation and operational/human resources functions in the store in an effort to ensure customer satisfaction, maximum productivity and profitability, and execution with company procedures • Actively network, interview, hire and on-board top talent • Be accountable for delivering quality Sales Associate training that includes the development of product knowledge, understanding of key characteristics and the benefits of a unique product assortment • Manage the performance of Sales Associates; consistently provide feedback and in-the-moment coaching • Inspire engagement to create an environment where all associates are treated fairly and with dignity and respect • Educate team to build guest loyalty through in-store programs including, but not limited to, Design Services, private label credit card, and community outreach programs Qualifications/Experience • College degree preferred or equivalent job experience