Part Time Key Holder at It's Sugar

Mike Holmes
Phone number +1-929-230-9929

Job Opportunity at It's Sugar in Natick Mall

Part Time
Posted Fri, Apr 9
Mike Holmes
Phone number +1-929-230-9929


Our Key Holders are the premier "Retailtainer," providing unforgettable customer experience, and promotion brand awareness.



  • Lead, coach and motivate through positive, enthusiastic brand representation and present solutions for ongoing challenges.
  • Leads by managing through change and adversity.
  • Holds self and staff accountable for achievement of goals and metrics.
  • Holds self and staff accountable to our Core Values and coahces to the behaviors associated with them.


  • Display enthusiasm and promote a cohesive work environment; work closely with others as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
  • Represent brand and core values appropriately at all times.
  • Must be proficient in product knowledge.
  • Must be able to work alone or with minimum amount of supervision.

Selling Skills

  • Ensures retail indicators, supporting KPIs and financial goals are achieved. (Sales, conversion %, UPT, DPT, AUR, etc.)
  • Drives brand loyalty by adopting an experiential selling environment, by setting the theater in a fun and engaging way.
  • Demonstrates selling skills through explaining benefits, features, prices, quality, value and other information, builds the business through providing the ultimate consumer experience.

Customer Relations:

  • Shares information and communicates clearly to all levels internal and external.
  • Maintains the spirit of ownership by demonstrating problem solving skills to overcome obstacles and challenges.
  • Must be able to articulately convey the brand language.


  • Ensures all operational standards are maintained.