Sales Associate
POSITION OBJECTIVE:
The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Drive for Results
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
Participates in visual directives including monthly store sets and sales floor maintenance
Customer Experience
Promotes the Most Amazing Personal Service (MAPS) principles and standards as demonstrated in our selling models and offers a cohesive omni channel experience.
Ensures prompt resolution of customer concerns.
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices.
Operational Excellence
Supports replenishment activities that keep the store full and abundant.
Assists with locate fulfillment.
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
Assist with boutique cleanliness and organization
QUALIFICATIONS:
• High School diploma or equivalent
Must be 18 years of age or older
Retail or sales experience preferred
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage.
The wage range for this position is $16.50-$18.50. Successful candidates' wage rates will be determined based on their individual qualifications for the position.