Job at ALEX AND ANI

Contact:
Fiona Carson
Phone number +1-774-290-5112

Sales Associate

Full Time
Posted Fri, Apr 12
Contact:
Fiona Carson
Phone number +1-774-290-5112

Summary/Objective

Sale Associates are responsible for greeting customers as they enter the store, tending to customer needs, and selling product with the highest level of customer service at all times. Sales Associates also assist the Management team with day to day store operations.

Essential Duties and Responsibilities

  • Be the driving force behind the ALEX AND ANI message of positive energy
  • Expert on product knowledge by keeping current on all new collections as well as core product lines to assist customers
  • Operate cash registers, manage financial transactions, and balance drawers
  • Introduce promotions and sale opportunities to customers
  • Ensure the highest level of customer service by assisting customers with concerns and exchanges
  • Communicates client feedback, business trends, and recommendations to the store management team
  • Consistently upholds a neat, clean and organized store and stockroom
  • Assist in visual presentation standards and ensuring the store is replenished at all times
  • Maintains compliance with Retail Operations Policy and Procedures
  • Assist the Management team in the protection of all company assets, controlling internal and external loss

Travel

  • This position requires limited travel; 0-25%

Qualifications and Requirements

  • Retail Sales experience
  • Excellent communication and time-management skills
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • Capable of lifting up to 40 pounds
  • The ability to read, write, and perform basic math
  • The ability to stand and walk for extended periods of time
  • Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business